The Do's and Don'ts on ArchExperts

The DO’s

Best Practices for Secure Communication on ArchExperts

To ensure a safe and secure environment for all users, it is essential to adhere to the following guidelines when communicating on ArchExperts:

1. Conduct all payments and communications within the ArchExperts platform to safeguard your project or business and protect your interests.

2. Maintain professionalism in your communication and use appropriate language at all times. Bullying, harassment, discrimination, or hate speech will not be tolerated on ArchExperts and can result in account suspension.

3. Utilize ArchExperts' messaging features, such as chat messaging or video calls, to facilitate direct communication between clients and experts, thereby enhancing collaboration and clarity.

The DON’Ts

Warnings and Precautions

It's important to be vigilant and aware of potential risks when engaging in online communication. Here are some precautions to consider:

1. Avoid sharing sensitive information such as passwords, credit card details, social security numbers, or national identification card numbers with anyone on the platform.

2. Exercise caution when clicking on links or attachments sent by unfamiliar contacts through instant messaging. Use antivirus software on your device to mitigate potential security risks.

3. Refrain from participating in conversations that make you uncomfortable or seem suspicious. Instead, report such instances to Customer Support for further investigation.

4. Be cautious when using remote access tools like TeamViewer or AnyDesk, as they may grant unauthorized access to your computer.

5. If you must use a remote access tool, restrict access to prevent any potentially harmful operations that could compromise your device's security.

By following these guidelines and taking necessary precautions, you can contribute to maintaining a secure and positive environment for all ArchExperts users.